Frequently asked questions
What is the return policy?
We want all customers to be satisfied and happy with their patience. If you are not satisfy you may return your order within 30 days of receipt for a full refund. Customers are responsible for any return shipping costs.
Commissions are not eligible for return.
Are any purchases final sale?
You may cancel any order within 24 hrs. Refer to our return policy for returns.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Please note processing times is different from shipping times.
Processing times vary based on your order:
- Art Prints: 3-5 business days
- Greeting Cards: 3-5 business days
- Commissions: 2-3 weeks
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Is this product made by AI?
All products and designs are created by one person (for now!). AI is not used in the creation of any Gentle Resolve Studio products.